Last updated October 25, 2026
These terms govern every purchase of Rental Residency products, including the Rental Residency course, The Landlord Protocol, Operator Credentials, the private operator community, coaching sessions and any related materials (together, the "Products"). The Products are sold by FAHADco LLC, doing business as Rental Residency ("we," "us"). By completing a purchase, entering a payment plan, or accessing any Product, you agree to these terms. If you do not agree, do not purchase or access the Products.
The Products are digital and are delivered immediately after purchase through our course platform at kajabi.rentalresidency.com. At the moment of purchase you receive full access to the materials, which cannot be returned once accessed.
All purchases are final and non-refundable. We do not offer refunds, credits or exchanges, in whole or in part, for any reason, including but not limited to: change of mind, lack of time, not completing the material, dissatisfaction with results, or failure to sign a lease, acquire a property or earn income within any timeframe.
Where local law gives you a right to withdraw from a purchase of digital content, you expressly request immediate access and acknowledge that you lose that right once access begins.
The only exceptions are a duplicate charge for the same Product or a charge you did not authorize. Email us within 14 days of the charge and we will correct a verified error.
If you choose a payment plan, you are purchasing the Product for the full plan total, and you agree to pay every installment on schedule. A payment plan is a way to pay, not a subscription you can cancel. If an installment fails, we may suspend your access until your account is current. Suspension or non-use does not reduce the balance you owe, and we may pursue unpaid amounts.
Any credit toward another Product, such as The Landlord Protocol credit, is provided through a single-use code. It has no cash value, cannot be transferred, and cannot be combined with other offers unless stated. Pricing, including founding member pricing, may change at any time. A later price change, sale or discount does not entitle earlier buyers to a refund or a price adjustment.
The Products are educational. They describe systems, templates and methods drawn from our own experience operating corporate housing. We do not promise or guarantee any result, including a signed lease, a landlord agreement, an occupancy rate, a contract with a staffing agency or institution, revenue, profit or income of any amount, within any timeframe. Any figures, timelines, examples or portfolio results we share describe our experience or what is possible. They are not typical results and are not a prediction of yours. Your results depend on your market, capital, effort, execution, local regulations and factors outside our control.
Nothing in the Products is legal, tax, accounting, insurance, lending or financial advice. Lease language, addenda and contract templates are examples only. You are responsible for having a licensed attorney review any agreement before you use it, and for complying with all laws, zoning rules, short-term and mid-term rental regulations, HOA and lease restrictions, licensing, tax and insurance requirements that apply to you.
We grant you a personal, non-exclusive, non-transferable license to use the Products for your own business. You may not share your login, resell, copy, record, republish or distribute any part of the Products, or use them to build a competing course or training product. "Lifetime access" means access for as long as we operate the Products on our platform. If you breach this section, we may end your access immediately, without a refund.
Access to the private community and any live sessions is a privilege tied to good conduct. We may remove posts or end access for harassment, spam, solicitation or conduct that harms other members, without a refund. Coaching sessions must be used or rescheduled within the window stated at booking and are not refundable once booked.
If you have a problem with a charge, you agree to email us first and give us 10 business days to resolve it before contacting your bank or card issuer. You agree that a Product delivered as described is not grounds for a chargeback, and that filing a dispute for a valid charge breaches these terms.
If you file a chargeback or payment dispute:
We may update, reorganize, add to or remove material to keep the Products current. A change to the content or format is not grounds for a refund.
The Products are provided "as is." To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential or lost-profit damages arising from your use of the Products or any business decision you make, and our total liability for any claim will not exceed the amount you actually paid for the Product at issue.
You agree to hold us harmless from claims, losses and costs arising from your business, your properties, your agreements with landlords, guests or institutions, or your breach of these terms.
These terms are governed by the laws of the state in which FAHADco LLC is organized, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located there, and you consent to that jurisdiction. If any part of these terms is found unenforceable, the rest remains in effect.
We may update these terms. The version in effect when you purchased governs that purchase.
Questions about an order: moc.ycnediserlatner@ofni